But first, a joke, heard yesterday, about a couple who collect cars. The husband tells his wife, "Honey, I'd like something shiny and black that goes from zero to 250 in two seconds." "Sure", said the wife, who then went out and bought him a bathroom scale.
We had an Escali bathroom scale stop working after about ten years, and because we liked it so much I reached out to the company. It turned out to be a great lesson for the kids. A company representative responded immediately to my email, offering to replace it for free if I filled out a form. There seemed to be a catch, because the form required a receipt, which of course we are not organized enough to have kept. Initially discouraged, I later emailed back, explaining that the receipt was long gone. To my surprise and delight, the rep responded that that was not a problem. Just send a photo of the model number on the back.
Within a week, the new scale showed up on our doorstep. The kids were impressed, and so was I.
The only downside is that the old scale needs to be thrown out, or perhaps recycled as electronics. Knowing this, I had given the old scale ample time to repair itself before reaching out to the company--a month or two sitting on the shelf in the family room. This was not completely irrational. Self-repair had worked in the past, with a garbage disposal and some other items.
Thanks to "The Escali Team" for standing by their product.
Next up, that Oxo brand spaghetti server, though at $6.95 it's more a matter of principal and curiosity.
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